Privacy Policy
1. Introduction
AXE media SH.P.K. (“AXEmedia”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of visitors, clients, and users of our website and services.
This Privacy Policy explains how we collect, use, process, and protect personal information in accordance with applicable data protection laws and principles aligned with the General Data Protection Regulation (GDPR).
By using this website, you agree to the practices described in this Privacy Policy.
2. Company Information
Company Name
AXE media SH.P.K.
Business Number
812116342
Registered Address
Rruga Mulla Nura, p.n.
23000 Suharekë
Kosovo
Email
info@axemedia.al
Phone
+383 49 383 444
3. Information We Collect
We may collect and process the following personal information:
• Full name
• Email address
• Phone number
• Company name
• Billing information
• Website usage data
• IP address and browser information
• Messages submitted through contact forms
• Project related materials and communication
4. How We Collect Information
Personal information may be collected through:
• Contact forms on the website
• Email communication
• Service inquiries
• Project agreements
• Cookies and analytics tools
• Social media communication
• Website usage and interaction
5. Purpose of Data Processing
We process personal data for the following purposes:
• Providing requested services
• Responding to inquiries and communication
• Managing projects and client relationships
• Processing invoices and payments
• Improving website functionality and performance
• Marketing and promotional communication
• Legal and security purposes
• Preventing fraud or misuse of services
We only process personal data where there is a lawful basis to do so.
6. Legal Basis for Processing
Personal data may be processed based on:
• Consent provided by the user
• Performance of a contract
• Legal obligations
• Legitimate business interests
• Protection against fraud and abuse
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and optimize website performance.
Cookies may collect information such as:
• Browser type
• Device information
• IP address
• Pages visited
• Session duration
Users may disable cookies through their browser settings, although some website functions may become limited.
8. Data Sharing
AXEmedia does not sell personal data to third parties.
Personal information may only be shared with trusted service providers or partners when necessary for:
• Website hosting
• Payment processing
• Analytics services
• Marketing tools
• Technical support
• Legal obligations
All third party providers are expected to handle personal data securely and confidentially.
9. Data Retention
Personal data will only be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
When personal data is no longer needed, it will be securely deleted or anonymized.
10. Data Security
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. User Rights
Depending on applicable laws, users may have the right to:
• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict or object to data processing
• Withdraw consent at any time
• Request data portability
• File a complaint with a supervisory authority
Requests regarding personal data can be submitted through our contact information.
12. Third Party Services
Our website may contain links or integrations with third party services and platforms. AXEmedia is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third party services separately.
13. International Data Transfers
Personal data may be processed or stored in countries outside the user’s jurisdiction where service providers or hosting infrastructure are located.
We take appropriate measures to ensure that transferred data remains protected in accordance with applicable privacy standards.
14. Children’s Privacy
Our services and website are not directed toward individuals under the age required by applicable laws for independent consent.
We do not knowingly collect personal information from children without appropriate legal basis.
15. Updates to This Privacy Policy
AXEmedia reserves the right to modify or update this Privacy Policy at any time in order to reflect legal, technical, or operational changes.
Updated versions will be published on this page with the revised effective date.
16. Contact Information
AXE media SH.P.K.
Rruga Mulla Nura, p.n.
23000 Suharekë
Kosovo
Email: info@axemedia.al
Phone: +383 49 383 444